Placing Voice and Video Calls

Home | Archives for Michael Harrold | Page 2IntroductionHow do I place a voice call?How do I place a voice call using the Dialpad?How do I place a video call?How do I place a call from a chat?Introduction Connect allows you to place and receive business calls over the cellular network using your business phone number. This article provides details … Read More

Placing a Call on Hold

Home | Archives for Michael Harrold | Page 2IntroductionHow do I place a call on hold?Introduction This article provides details on placing a call on hold. How do I place a call on hold? To put a call on hold, during an active call, select the Hold button. The caller will go on hold and hear the on-hold audio file … Read More

Getting Started

Home | Archives for Michael Harrold | Page 2IntroductionHow do I download and configure Connect?Introduction Connect is a mobile app optimized for business messaging and calling. Connect keeps mobile professionals fully connected to the workplace with easy access to people and information from their smartphone. It uses your business identity when you make business calls, so you can maintain a … Read More

End User – Speed Dialing

End User Speed Dialing

End User – Forgot Password

End User Forgot Password

End User – Changing your Password

End User Changing your Password

End User – Feature Codes

End User Feature Codes

End User – Enterprise Directory

End User Enterprise Directory

End User – Voice Messages

End User Voice Messages

End User – Voice Settings: Shared Call Appearance

End User Voice Settings: Shared Call Appearance