Admin Portal Reassign a Phone Number
Admin Portal – Modify CNAM Calling Line ID
Admin Portal Modify CNAM Calling Line ID
Group Recording Policies
Learn how to create and manage group recording policies in the call recording portal.
IP Address Restrictions
Learn more about how to set up and manage IP address restrictions in the call recording portal.
Managing Reports
Home | Archives for Michael Harrold | Page 2Managing ReportsViewing & Exporting a Report (Level 2) Managing Reports There are eight reports included in the application that assist the user with administration activities. The reports identify information that can be found on the dashboard, but in more detail. Reports can be viewed as text or in a graphical format. You … Read More
Using the Call Recording Dashboard
Learn more about how to use the call recording portal dashboard.
Interface Overview and Navigation
Learn more about the call recording portal interface and dashboard.
Searching the Interface
Search any part of the call record in the call recording portal.
Changing Your Password
Learn how to change your call recording portal password.
My Room
Home | Archives for Michael Harrold | Page 2IntroductionHow do I host a My Room session?How do I join a colleague’s My Room session?Introduction My Room is a collaboration tool used to perform Group Chat, initiate a Conference Call using a Conference Bridge, or to perform Desktop Sharing with multiple people. You can enter another contact’s Room as a guest … Read More