Webinars
Webinar Schedule
Admin Portal Training
Learn how to administer your VBE service and manage users.
March 26th, 2020 1 PM (ET)
REGISTER
MobileConnect Training for Users
Learn how to work from home with the Mobile Connect Application.
March 27th, 2020 9 AM (ET)
REGISTER
Call Center Training
Learn Call Center Supervisor functions like monitoring agents and adding/removing agents from queues.
March 27th, 2020 11 AM (ET)
REGISTER
Webinar Schedule
| Session Title | Description | Day | Time | Register |
| Work at Home Essentials for Administrators | Options for setting up remote workers and call routing through the My Voice Admin portal. |
Tuesday September 1st |
1:30 PM ET | Register |
| Work at Home Essentials for Administrators | Options for setting up remote workers and call routing through the My Voice Admin portal. |
Thursday September 10th |
1:30 PM ET | Register |
| Session Title | Description | Day | Time | Register |
| Work at Home Essentials for Administrators | Options for setting up remote workers and call routing through the My Voice Admin portal. |
Tuesday September 1st |
1:30 PM ET | Register |
| Work at Home Essentials for Administrators | Options for setting up remote workers and call routing through the My Voice Admin portal. |
Thursday September 10th |
1:30 PM ET | Register |
| Session Title | Description | Day | Time | Register |
| Work at Home Essentials – Mobile Connect | Mobile Connect desktop and mobile softphone set-up and use designed for remote workers |
Tuesday August 25th |
2:00 PM ET | Register |
| Work at Home Essentials – Mobile Connect | Mobile Connect desktop and mobile softphone set-up and use designed for remote workers |
Thursday September 3rd |
1:30 PM ET | Register |
| Work at Home Essentials – Mobile Connect | Mobile Connect desktop and mobile softphone set-up and use designed for remote workers |
Thursday September 17th |
1:30 PM ET | Register |
| Session Title | Description | Day | Time | Register |
| Work at Home Essentials – Mobile Connect | Mobile Connect desktop and mobile softphone set-up and use designed for remote workers |
Tuesday August 25th |
2:00 PM ET | Register |
| Work at Home Essentials – Mobile Connect | Mobile Connect desktop and mobile softphone set-up and use designed for remote workers |
Thursday September 3rd |
1:30 PM ET | Register |
| Work at Home Essentials – Mobile Connect | Mobile Connect desktop and mobile softphone set-up and use designed for remote workers |
Thursday September 17th |
1:30 PM ET | Register |
| Session Title | Description | Day | Time | Register |
| Home Essentials - Call Center | Vonage Call Center "thin client" PC application for Agents and Supervisors plus Admin call routing info |
Wednesday September 9th |
1:30 PM ET | Register |
| Session Title | Description | Day | Time | Register |
| Home Essentials - Call Center | Vonage Call Center "thin client" PC application for Agents and Supervisors plus Admin call routing info |
Wednesday September 9th |
1:30 PM ET | Register |
| Session Title | Description | Day | Time | Register |
| Work at Home Essentials - Receptionist Console | Vonage Receptionist Console PC application use for front-line workers |
Thursday August 27th |
2:00 PM ET | Register |
| Session Title | Description | Day | Time | Register |
| Work at Home Essentials - Receptionist Console | Vonage Receptionist Console PC application use for front-line workers |
Thursday August 27th |
2:00 PM ET | Register |
| Session Title | Description | Day | Time | Register |
| Work at Home Essentials – Call Recording application | Vonage Call Recording web-based app use |
Thursday September 24th |
1:30 PM ET | Register |
| Session Title | Description | Day | Time | Register |
| Work at Home Essentials – Call Recording application | Vonage Call Recording web-based app use |
Thursday September 24th |
1:30 PM ET | Register |