Receptionist Console Video Tutorial Tutorial will open in a new window Video Tutorial Breakout Videos will open in a new window Signing In Display Pane Contacts Pane Call Console Placing Calls Answering Calls Transfers Conference Calls Call Pick-Up Dynamic Monitoring Adding a Note Managing Speed Dials and Personal Contacts General Services Plug-Ins Download and Install Signing In Setting Up the Desktop App Presence Status or Availability Configuring Options Configuring Options: General Settings Configuring Options: Audio/Video Option Configuring Options: Incoming calls Configuring Options: Outgoing Calls Configuring Options: Voicemail Configuring Options: Services Configuring Options: Extensions Configuring Options: Advanced Adding and Removing Contacts Unsubscribing from and Subscribing to a Contact Creating a Contact Group Editing a Contacts Profile Accessing Communication History Accessing Voicemail Tips and Shortcuts Voice and Video Calls Calls from Desk Phone Answering and Ending Calls Active Communication Icons Call on Hold Blind Transfer Attended Audio Transfer Parking and Retrieving Calls Pulling Calls Conference Calls Chat Messages Sharing Your Desktop Getting Started with Hub Collaborating with My Room My Room Invitations Joining as a Guest Signing Out Do Not Disturb Anonymous Call Rejection Call Forwarding Simultaneous Ring Remote Office Call Waiting Broadworks Anywhere
Signing In
Display Pane
Contacts Pane
Call Console
Placing Calls
Answering Calls
Transfers
Conference Calls
Call Pick-Up
Dynamic Monitoring
Adding a Note
Managing Speed Dials and Personal Contacts
General
Services
Plug-Ins
Download and Install
Signing In
Setting Up the Desktop App
Presence Status or Availability
Configuring Options
Configuring Options: General Settings
Configuring Options: Audio/Video Option
Configuring Options: Incoming calls
Configuring Options: Outgoing Calls
Configuring Options: Voicemail
Configuring Options: Services
Configuring Options: Extensions
Configuring Options: Advanced
Adding and Removing Contacts
Unsubscribing from and Subscribing to a Contact
Creating a Contact Group
Editing a Contacts Profile
Accessing Communication History
Accessing Voicemail
Tips and Shortcuts
Voice and Video Calls
Calls from Desk Phone
Answering and Ending Calls
Active Communication Icons
Call on Hold
Blind Transfer
Attended Audio Transfer
Parking and Retrieving Calls
Pulling Calls
Conference Calls
Chat Messages
Sharing Your Desktop
Getting Started with Hub
Collaborating with My Room
My Room Invitations
Joining as a Guest
Signing Out
Do Not Disturb
Anonymous Call Rejection
Call Forwarding
Simultaneous Ring
Remote Office
Call Waiting
Broadworks Anywhere