Introduction

Connect allows you to place and receive business calls over the cellular network using your business phone number. This article provides details on placing voice and video calls.

How do I place a voice call?

1. From the main menu, tap the Directory and search for the person you want to call.

2. Tap the contact’s name and you will be directed to the contact’s profile. From here, tap the Call icon.

3. Then, select Voice Call.

How do I place a voice call using the Dialpad?

1. From the main menu, tap Dialpad.

2. Enter the valid extension or 10-digit number.
3. Then select either the Video Call or Voice Call option button below the keypad.

How do I place a video call?

1. From the main menu, tap the Directory and search for the person you want to call.

2. Tap the contact’s name and you will be directed to the contact’s profile. From here, tap the Call icon.

3. Then, select Video Call.

How do I place a call from a chat?

You can also initiate a call from a chat message. From the chat window, tap the Call phone icon.