Vonage Business provides a free portal for Vonage Business group administrators, voice users,allowing limited view and export of call logs and view and edit of voice settings.
Call Center Reports User Guide
BroadWorks Enhanced Call Center Reporting feature allows users to generate enhanced reports and schedule reports to be run in the future.
Call Center Supervisor User Guide
This guide will help you with everything you need to get started with your Call Center Supervisor client.
Call Center Agent User Guide
This user guide will help you with everything you need to get started with your Call Center Agent client.
Call Center Agent Quick Start Guide
This quick start guide will help you with everything you need to get started with your Call Center Agent Client.